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Business Process Management
$99.00To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered. -
Business Writing That Works
$99.00This course will teach you the four Cs of writing: clear, concise, complete, and correct. You will also learn some of the fundamentals of good writing, including word agreement, active and passive voice, sentence construction, punctuation, and spelling. Finally, you will have a chance to apply these skills to real-life situations, such as writing e-mails, memos, and letters. -
Training with Visual Storytelling
$99.00In this course, you will learn how to use storytelling to engage the hearts and minds of your audience. Well cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, youll be ready to create engaging, compelling training sessions that inspire your students. -
Skills for the Administrative Assistant
$99.00In this course, youll learn about the elements of a professional attitude, including dressing appropriately, developing a positive outlook, being assertive, and communicating well. Youll also learn some fundamental skills for administrative assistants, such as writing letters, managing your time, saying no, working with others, and dealing with stress. All of these tools will help you achieve your goals and help the people that you support achieve their goals, too. -
The Minute Taker’s Workshop
$99.00Youll begin this course by learning what a minute-taker does and what skills they should have. Then, youll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book. -
Facilitation Skills
$99.00In this course, you will learn how to distinguish facilitation from instruction and training, to indentify the competencies linked to effective small group facilitation, how to understand the difference between content and process, how to identify the stages of team development and ways to help teams through each stage and, how to use common process tools to make meetings easier and more productive -
Kickstarting Your Business with Crowdsourcing
$99.00This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your business growth.
