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Critical Elements of Customer Service
$99.00This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Introduction to Microsoft Power BI: Introduction to the Power BI Web App
$99.00In this course you will learn how to use the Power BI web app, connect to data sources from the Power BI app, and se workspaces, dashboards, reports, and other Power BI app features. -
Microsoft Teams: Communicating in Channels
$99.00In this course you will learn how to manage messages, do more with messages, manage files in a channel, and use the wiki. -
Microsoft Excel Online: Adding Pictures and Shapes
$99.00In this course you will learn how to insert pictures and shapes, and format shapes. -
Appreciative Inquiry
$99.00In this course you will learn about the appreciative inquiry process. To begin, youll explore its fundamental principles and the 4-D model. Youll also get a hands-on look at the appreciative inquiry interview guide and start considering how this powerful tool could make a difference in your organization. -
Personal Brand: Maximizing Personal Impact
$99.00In this course, youll learn what a brand is and how you can leverage it to make a personal impact. Youll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). Youll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public. -
Microsoft PowerPoint Online: Working with Images and Shapes
$99.00In this course you will learn how to insert graphics, modify and format objects, and adjust image appearance. -
Microsoft Excel Online: Working with Data
$99.00In this course you will learn how to use formulas and functions, work with data, rows, and columns, and sort and filter data.