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Conversational Leadership
$99.00In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Caf model. All of these tools will help you become a conversational leader and build stronger teams in your workplace. -
Microsoft PowerPoint Online: Working with Images and Shapes
$99.00In this course you will learn how to insert graphics, modify and format objects, and adjust image appearance. -
Developing a Lunch and Learn Program
$99.00This course will give you the skills to develop a successful workplace Lunch and Learn Program. You begin by looking at exactly what a Lunch and Learn truly is and why to have one. Next the course guides you through the underpinnings of a Lunch and Learn and then into how to administer the program. You will get the chance to develop your own short program and wrap up the course by evaluating it. -
Microsoft Excel Online: Adding Pictures and Shapes
$99.00In this course you will learn how to insert pictures and shapes, and format shapes. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$99.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Microsoft Word Online: Inserting Objects
$99.00In this course you will learn how to add headers and footers to a document, insert footnotes and end notes, and insert, modify, and format tables.
