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Identifying and Combatting Fake News
$99.00After you complete this course you will be able to: define fake news, recognize the difference between fake news and objective reporting, understand the impacts of fake news on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within fake news , and create your own fake news action plan. -
Microsoft Skype for Business 2016: Getting Started
$99.00In this course you will learn how to get started with Skype for Business 2016, communicate with contacts, and update your status information. -
Microsoft PowerPoint Online: Working with Images and Shapes
$99.00In this course you will learn how to insert graphics, modify and format objects, and adjust image appearance. -
Microsoft Word Online: Working with Images
$99.00In this course you will learn how to insert images, resize images, and adjust image appearance. -
Microsoft Teams: Customizing You Teams Experience
$99.00In this course you will learn how to manage your Teams profile, manage teams, and add bots and apps to Teams. -
Critical Elements of Customer Service
$99.00This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
