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Call Center Training: Sales and Customer Service Training for Call Center Agents
$99.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Introduction to HTML and CSS Coding: Getting Started with CSS
$99.00In this course you will learn how to add the "style" tag to the HTML code, add colors to elements with CSS, and use identifiers to select elements to style. -
Introduction to Microsoft Power BI: Working with Data
$99.00In this course you will learn how to transform and sanitize data, use the Query Editor, model data, and manage relationships. -
Microsoft OneNote Online: Working with Notes, Part One
$99.00In this course you will learn how to use formatting tools, and add images, tables, and other elements to a notebook.
