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Microsoft PowerPoint Online: Working with Tables
$99.00In this course you will learn how to create, edit, and format tables. -
Cannabis and the Workplace
$99.00In this course, you are going to learn about cannabis, its effects on the individual, and the potential impact in the workplace. You will consider medical cannabis, the rights and obligations of employees and employers, and the intervention process as you deal proactively by having a comprehensive drug and alcohol policy. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$99.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Microsoft OneNote Online: Getting Started
$99.00In this course you will learn how to get started with OneNote Online, set up a notebook, manage pages and sections, and print and view notebooks. -
Microsoft Word Online: Formatting Text and Paragraphs
$99.00In this course you will learn how to apply character formatting, create lists, control paragraph layout, and apply styles to text. -
Emotional Intelligence
$99.00This course will introduce you to the history of emotional intelligence and what its all about. Youll explore the most popular theories, including the EI blueprint, Martin Seligmans ABCs of optimism, the VALUE and SOLER techniques, Ekmans seven basic emotions, and Plutchiks wheel. Youll also explore your personal values and vision statement to help guide you in your emotional intelligence development.
