Balanced Scorecard Basics
$99.00
You will begin this course by learning what the balanced scorecard is and what types of organizations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organizations mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams.
Intangible assets (like a companys reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a companys wealth. This course will teach you about the balanced scorecard, which can help you measure all aspects of your organizations success.
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Body Language: Reading Body Language as a Sales Tool
$99.00In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. Youll also learn how to send the right message with body language, dress, and personal interactions.
